Senstream Researcher Ring User Guide
  • Senstream User Guide: Intro
  • iOS Mobile App
    • Getting Started
    • Data Storage: Senstream Cloud
    • Data Storage: Local Files Browser
    • Pairing a Ring
    • Record a Live Session
    • Manage your Sessions
    • Ring Detail
    • Settings
  • Charts Web App
    • Getting Started
    • List of Sessions
    • Viewing Session Data
    • View Firmware
    • API Keys
  • Senstream Research Ring
    • Introduction
    • Senstream Research Ring Overview
    • Ring Sensors
    • Ring LED States
    • Charging and Power Management Basics
    • Connectivity
    • Finger Detection
    • Run Times
    • Data Handling
    • Sizing the Ring
    • Cleaning and Care
    • Product Marking
    • Update Firmware
  • Support Contacts
  • Legal
    • Warranty Disclaimer
    • Limitation of Liability
    • Limitations of Use - Not a Medical Device
    • Regulatory Notices
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Support Contacts

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Last updated 8 months ago

Your primary support contact is the reseller you purchased your Researcher Ring from.

In the iOS app, under the settings menu (gear icon in the upper right corner of most screens) is a "Contact Support" option that will open a draft email for you to send to Senstream. Or you can use the email address

help@senstream.com